Refund Policy

Please contact us as soon as possible if you are going to return your item as it might be suitable for another client. 

We will be happy to refund in full items returned from our ready to wear collection unused, undamaged in the original box with security ribbon and tag in place within 28 days of receipt. Hats and hairband in our ready to wear collection will arrive with a security ribbon and seal in place. It is attached in a way you will still be able to try the hat on. Please only remove the ribbon once you have decided to keep the hat or hairband.  

We are sorry but we are unable to accept returns of bespoke made items, please ensure you are happy with the details of the order prior to payment.